My employer knows about my injury. Now what?

After your employer becomes aware of your work-related injury, your employer is required to report the injury to the workers’ compensation insurance company and the Workers’ Compensation Board within fourteen (14) days of been informed of your injury. The insurer will determine whether or not any lost wages at work or medical treatment related to your injury will be covered. If they decide not to cover the injury, you will receive a Notice of Controversy in the mail. An individual called a troubleshooter, who works for the Workers’ Compensation Board, will attempt to persuade the insurer to agree to cover the claim or to suggest a workable compromise. If the trouble shooter is not successful in resolving the dispute over coverage, the claim will be forwarded to mediation.